TENDER FOR SUPPLY, INSTALLATION AND CONFIGURATION OF CONTACT CENTRE SOFTWARE/LICENSES, STRUCTURED CABLING AND PROVISION OF HARDWARE/SOFTWARE ACCESSORIES/OFFICE FURNITURE 2023

MINISTRY OF FOREIGN AND DIASPORA AFFAIRS TENDER MAY 2023 

STATE DEPARTMENT FOR DIASPORA AFFAIRS

OFFICE OF THE PRINCIPAL SECRETARY

INVITATION TO TENDER (ITT)

1. The State Department for Diaspora Affairs invites sealed Tenders for of Supply, Installation and Configuration
of Contact Centre Software/Licenses, Structured Cabling and Provision of Hardware/Software Accessories
Centre including office furniture.
2. Tendering will be conducted under Open Tender Method using a standardized tender document and is
open to interested Tenderers.
3. Qualified and interested tenderers may obtain further information during office hours from 0900 hrs. to
1600 hrs. at the address given below
4. Tender documents may be viewed and downloaded from the Website: www.mfa.go.ke/diaspora and
www.ppra.go.ke free of charge. Tenderers who download the tender document must forward their
particulars immediately to the address given below to facilitate any further clarification or addendum.
5. The Tenderer shall chronologically serialize all pages of the Tender documents submitted.
6. All Tenders must be accompanied by a Bank Guarantee of Kenya Shillings Five Hundred Thousand Only
(Kshs.500,000.00) from a reputable Financial Institution or an Insurance Firm approved by the Public
Procurement Regulatory Authority valid for 30 days beyond the Tender Validity period
7. Completed tenders must be delivered to the address below on or before Thursday, 18th May. 2023 at
10:00 A.M. Electronic Tenders shall not be permitted.
8. Tenders will be opened immediately after the deadline in the presence of the Tenderers’ designated representatives
who choose to attend at the address given below.
9. Late tenders will be rejected.
10. The addresses referred to above are:
A. Address for clarification of tenders)
The Principal Secretary,
State Department for Diaspora Affairs.
316 Chambers
P.O Box 30551-00100,
Nairobi
Attn: Head, Supply Chain Management Services, and/or
Head, Information & Communications Technology,
Email: psdiaspora@mfa.go.ke
Email: ictdiaspora@mfa.go.ke
B. Physical address for submission of tenders (Physical/Courier Delivery)
Office and Tender Box located at:316-Upper Hill Chambers -12th Floor, 2nd Ngong Avenue,
Nairobi.
Addressed to:
The Principal Secretary,
State Department for Diaspora Affairs.
P.O Box 30551-00100,
Nairobi
C. Address for Opening of Tenders:
State Department for Diaspora Affairs
316-Upper Hill Chambers -15th Floor-Boardroom, 2nd Ngong Avenue, Nairobi.