ASSESSMENT STUDY FOR E-SERVICE DELIVERY, MANUAL RECORDS AND GOVERNANCE REQUIREMENTS

THE INFORMATION AND COMMUNICATIONS TECHNOLOGY AUTHORITY TENDERS OCTOBER 2024 
Kenya Digital Economy Acceleration Project (KDEAP)
ICTA-Program Implementation Unit

REQUEST FOR EXPRESSION OF INTEREST
(Consulting Services – Firms Selection)

1. The Government of Kenya has received financing from the World Bank towards the cost of the Kenya Digital Economy
Acceleration Project (KDEAP) and intends to apply part of the proceeds for consulting services.
2. The consulting services (“the Services”) include Assessment Study for E-Service Delivery, Manual records and Governance
Requirements. The assignment is expected to take four (4) calendar months from the date of contract
commencement.
3. The detailed Terms of Reference (TOR) for the assignment can be found at the following website: www.icta.go.ke
and www.tenders.go.ke or can be obtained at the address given below.
4. The Information and Communications Technology Authority through the Program Implementation Unit (PIU) now
invites eligible consulting firms (“Consultants”) to indicate their interest in providing the Services. Interested Consultants
should provide information demonstrating that they have the required qualifications and relevant experience
to perform the Services. The shortlisting criteria are:
a) Core business and years in business: The firm shall be registered/incorporated as a consulting firm in
the field of E-Services Development or related field for a period of at least ten (10) years.
b) Relevant experience: The firm shall demonstrate having been involved in successfully executed and
completed at least two (2) projects of similar nature both in scope and complexity in a similar operating
environment in the last ten (10) years, where value of the works designed or supervised was at least USD
1 million for each assignment, The firm must provide details of the assignment, name and address of the
client, scope, value, and period shall be provided.
c) Technical and managerial capability of the consulting firm: The firm shall demonstrate as having the
requisite technical capacity including relevant equipment, tools, software etc. and managerial capacity to
undertake the assignment in the submitted company profile(s).
Key Experts will not be evaluated at the shortlisting stage.
5. The attention of interested Consultants is drawn to Section III, paragraphs, 3.14, 3.16, and 3.17 of the World Bank’s
“Procurement Regulations for IPF Borrowers” First Published July 2016 and Revised Fifth Edition September 2023
(“Procurement Regulations”), setting forth the World Bank’s policy on conflict of interest.
6. Consultants may associate with other firms to enhance their qualifications but should indicate clearly whether the
association is in the form of a joint venture and/or a sub-consultancy. In the case of a joint venture, all the partners
in the joint venture shall be jointly and severally liable for the entire contract, if selected.
7. A Consulting firm will be selected in accordance with the Quality and Cost Based Selection (QCBS) method set out
in the Procurement Regulations.
8. Further information can be obtained at the address below during the following office hours 0900 and 1600 hours
from Monday to Friday excluding lunch hour (1300 to 1400hours) East African Time (EAT) and public holidays.
9. Expression of interest must be delivered in written form by 31st October 2024 at 1000hours EAT. – using one of
the following modalities: (i) deposit in the tender box located on 12th Floor, Telposta Towers, Kenyatta Avenue in
Nairobi, Kenya or (ii) send by email to: procurement@ict.go.ke and quote the Assignment title and Contract No. in
the subject row. For expressions of interest that will be deposited at the tender box, the packages should be clearly
marked Assessment Study for E-Service Delivery, Manual Records and Governance Requirements; Contract
No. KE-ICTA-402012-CS-QCBS
Address:
Chief Executive Officer,
The Information and Communications Technology Authority,
P.O Box 27150, Kenyatta Avenue
00100, Nairobi, Kenya.
Tel.: (+254) 20 667 6999
E-mail: info@ict.go.ke / procurement@ict.go.ke
Attn: Deputy Director, Supply Chain Management