PROVISION AND IMPLEMENTATION OF A MEDICAL INSURANCE ADMINISTRATION SYSTEM

HERITAGE INSURANCE COMPANY KENYA TENDER OCTOBER 2024 

PROVISION AND IMPLEMENTATION OF A MEDICAL INSURANCE ADMINISTRATION SYSTEM

The Heritage Insurance Company Kenya (HIK) intends to enter into an agreement for
PROVISION AND IMPLEMENTATION OF A MEDICAL INSURANCE ADMINISTRATION
SYSTEM. HIK wishes to initiate a process for shortlisting of vendors whom upon
qualifying will participate in the request for proposal (RFP) phase. HIK hereby invites
potential suppliers to submit their Expression of Interest (EOI) for the services.
2. All expressions shall be prepared and submitted in accordance with the requirements
outlined here-in. Failure to comply with any requirement shall cause the proposal to be
considered unresponsive and may be grounds for rejection.
3. By accepting to participate in this request for solicitation, you agree NOT to share the
request with any other party thus enabling them to participate. The Company reserves the
rights to invite prospective bidders.
4. All proposals should be submitted in PDF format through email to Heritage Procurement
procurement@heritage.co.ke as per the dates provided.
5. Expression submission deadline is 4 pm, (GMT +3), 10th November 2024.
6. Submitted expressions shall bear the official company stamp on all signed sections of the
proposal.
7. All requests for clarification must be sent in writing to procurement@heritage.co.ke
before the 4PM, (GMT +3), 4th November 2024.
8. The Company reserves the right to accept or to reject any expression.
9. The Bidder shall bear all costs associated with the preparation and submission of its
expressions and HIK will in no case be responsible or liable for those costs, regardless
of the conduct or outcome of the bidding process.
10. Expressions received will be evaluated and the outcome will form the basis for invitation
for request for proposal.
11. Conclusion of process – Applicants will be notified of the HIK’s decision via email as
soon as the process of evaluation is completed.

12. Timetable alteration – Whereas the Company will endeavour to abide by the timelines
stated above, it reserves the right to alter this timetable. Any such amendments shall be
communicated to bidders.
13. Proposal Integrity – Wilful misrepresentation of any fact within the bid will lead to the
cancellation of the proposal submitted without prejudice to other actions that the
company may take. All the submissions, including any accompanying documents, will
become property of the company

Procuring Entity Registered Address
The Heritage Insurance Company Kenya Limited
Liberty House, Processional Way
P.O Box 30390 – 00100 Nairobi, Kenya
Tel: +254 20 278 3000/0711 039000/0734101000
www.liberty.co.ke

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