MAINTENANCE SERVICE LEVEL AGREEMENTS (SLA) 2023 – TDB
TRADE AND DEVELOPMENT BANK TENDER AUGUST 2023
REQUEST FOR PROPOSALS (RFP) |
MAINTENANCE SERVICE LEVEL AGREEMENTS (SLA)
BACKGROUND:
Trade and Development Bank (TDB), formerly known as PTA Bank, is a specialized African multilateral financial institution serving most of Eastern and Southern Africa. The Bank’s objective is to provide short, medium and long-term financing to viable projects and trade finance activities in member states.
TDB is currently Located at a commercial building -TDB Tower along Lenana Road opposite the former Sri Lanka High Commission. The office building consists of a 19-storeyed (Ground + 18 floors and three Basements) Grade A office tower. The EDGE-Certified building, which is serving as the Bank’s main office in Nairobi, is now fully operational. The Bank is looking to engage Services providers as listed below to Service and Maintain the Building operations.
TOR SERVICES LEVEL AGREEMENTS DELIVERABLES BEING SOUGHT:
- Gym Equipment – Tender no. TDB/FPM/GYM/21082023 (Re-Advertised)
- Landscaping Works – Tender no. TDB/FPM/LANDSCAPE/21082023
- Signage – Tender no. TDB/FPM/SIGNAGE/21082023
The proposal(s) must include:
- Technical and Financial Proposal (s) in Kenya Shillings VAT Exclusive. Indicate clearly the periodicity of maintenance/service cycles e.g., monthly, quarterly as appropriate.
- A written proposal showcasing the firm’s understanding of the scope of work, equipment available for work, and previous experience. The written proposal is to indicate the work methodology detailing how such works will be achieved.
- Team composition and current similar task assignment for a similar building.
- Detailed reference list indicating the scope and magnitude of similar assignments done in the last three (3) years.
- Legally certified copies of Registration certificates, Memorandum and Articles of Association, Form CR12, registration of professional bodies where applicable, Evidence of Risk covers to undertake such works, Trading Licenses and other statutory documents including valid Tax Compliance Certificate (those without valid TCC are advised not to apply) and passport or ID copies of the shareholders and directors of the firm and valid license to undertake the services.
- 5 corporate references for similar works with contact details and any certification will be an added advantage.
Respondents to the RFP should get detailed terms of reference on our website link https://www.tdbgroup.org/procurement-consulting/rfp-for-various-service-level-agreements-sla/ submit their documents zipped and sent to procurement@tdbgroup.org as subject matter labelled EXPRESSION OF INTEREST:(indicating the service of interest as per tender information provided above) TDB TOWER) to reach us before the closure of business on August, 31st 2023.
All Bidders are encouraged to visit the building strictly on 24th and 25th August 2023 during office working hours (8.30 am to 3.30 pm) on appointment requested through the following email address: Enquiries/ Site Visit: Bernard.Kobia@tdbgroup.org or sara.elnourf@tdbgroup.org
Disclaimer: TDB Group -reserves the right to independently verify submitted documents, listed clients and projects. ~D8 Group is not obliged to give reason for not selecting any bidder.