THIKA WATER & SEWERAGE COMPANY TENDER JANUARY 2025
REQUEST FOR PROPOSAL (RFP)
ReferenceNo.: THIWASCO/037/PCSS/2024-2025
PROVISION OF CUSTOMER SATISFACTION SURVEY CONSULTANCY SERVICES
1. The [Thika Water & Sewerage Company] has set aside funds in its budget from…………………….. [internal
funding] toward the cost of the subject consulting services.
2. The Procuring Entity now invites proposals to provide the following consulting services (here in after called “the
services”): [Provision of Customer Satisfaction survey Consultancy Services]. More details on the Services are
provided in Section 8 Terms of Reference.
3. This Request for Proposals (RFP) has been addressed to the following Consulting Firms:
4. i) All eligible consultants with previous experience in Customer Satisfaction Survey Consultancy
Services
5. If a Consultant is a Joint Venture (JV), the full name of the JV shall be used and all members, starting with the
name of the lead member. Where sub-consultants have been proposed, they shall be named. The maximum
number of JV members shall be specified in the DS.
6. It is not permissible to transfer this RFP to any other firm.
7. A firm will be selected under [Quality Cost Based Selection Method-QCBS] method and in a format as
described in this RFP, in accordance with the Public Procurement and Asset Disposal Act 2015, a copy of
which is found at the following website: Public Procurement Information Portal and THIWASCO
website.
8. The: Section 1: Letter of Request for Proposals
Section2: Instructions to Consultants and Data Sheet
Section 3: Technical Proposal Standard Forms Section 4: Financial Proposal Standard Forms
Section 5: Terms of Reference
Section 6: Standard Forms of Contract (Lump-Sum)
9. Please inform us by [13
th January 2025], in writing at the address below or by E-mail
[procurement@thikawater.co.ke]:
a) That you have received this Request for Proposals; and
b) Whether you intend to submit a proposal alone or intend to enhance your experience by requesting
permission to associate with other firm(s) (if permissible under Section 2, Instructions to Consultants
(ITC), Data Sheet14.1.1).
10. Details on the proposal’s submission date, time and address are provided in the ITC 17.7and ITC 17.9 of the
Data Sheet.
Yours sincerely,
Dr.(hc) Moses Kinya
Managing Director
THIKA WATER AND SEWERAGE COMPANY LTD,
P.O. BOX 6103 – 00100, THIKA – KENYA. [info@thikawater.co.ke]
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