REQUEST FOR PROPOSAL FOR THE PROVISION OF CUSTOMER RELATIONSHIP MANAGEMENT (CRM) CONSULTANCY SERVICES FOR DEVELOPMENT OF CRM STRATEGY, FRAMEWORK, TECHNOLOGY SOLUTION PROVISION AND ACQUISITION STRATEGY
Kenya Tourism Board Tender 2020
| Entity Type | State Corporation |
| Entity Name | Kenya Tourism Board |
| Tender Reference Number | KTB/T/0012/2019-2020 |
| Tender Title | REQUEST FOR PROPOSAL FOR THE PROVISION OF CUSTOMER RELATIONSHIP MANAGEMENT (CRM) CONSULTANCY SERVICES FOR DEVELOPMENT OF CRM STRATEGY, FRAMEWORK, TECHNOLOGY SOLUTION PROVISION AND ACQUISITION STRATEGY |
| Tender Category | Non Consultancy Services |
| Tender Type | Open Tender |
| Tender Application Fee | 1000 |
| Date Published | 19th-May-2020 |
| Submission Closing Date | 11th-Jun-2020 |
| Tender Opening Venue | 7th floor, Kenya Re Towers Upper Hill |
| Tender Opening Date | 11th-Jun-2020 |
| Tender Opening Time | 12:00:00 |
| Tender Status | Published |
| Other Details | KTB seeks consultancy services of a Customer Relationship Management (CRM) Expert capable of:
Developing KTB’s CRM Strategy and Framework Implementing the developed CRM Strategy and Framework Providing a Technology Solution capable of performing targeted integrated marketing communication and campaigns and conducting data analytics for the same Developing an Acquisition Strategy |
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